The Mews dental clinic believes that quality dental care means meeting and then exceeding our patient's expectations by providing personalised dental care in a relaxed, caring and friendly environment. Our aim is for every patient who comes into the practice, no matter what the reason for their visit to feel at home ,and so we will treat you as we would wish to be treated ourselves. We understand that the people who look after your dental care are a very important factor in achieving positive experiences and outcomes. The relationship that we have with our patients is a partnership, where we will take time to listen to your concerns, so that we can focus on providing you with the best treatment and care. We understand that everyone is different and has individual needs and wishes and so we will endeavour to discuss with you all treatment options, possible risks and costs; together with encouraging you to ask us any questions that you may have regarding any aspect of your treatment. Once we have completed a comprehensive examination for you we will be able to put together a treatment plan tailored to your individual needs.
We believe that by giving you all the relevant information you will feel firmly in control, and able to make decisions that are right for you.
We consider good communication between us and our patients a top priority, if we are to provide you with quality dental care and customer service. We take note of patient's comments and feedback and action changes which will improve our patient care and customer service; in addition during regular practice meetings we review our policies and procedures. With such actions we are able to continue to provide quality dental care for our patients. Our experienced and knowledgeable reception team are always on hand to help you in any way that they can.
As a dental team we take great pride in our work, and strive to provide the highest standards of dental care;we aim to improve this wherever we can and take part in continuing professional development to keep our skills and knowledge up-to-date. All staff are trained in practice –wide work systems in line with GDC guidelines ,so that we can treat you safely and demonstrate a commitment to providing our patients with a high level of service and care.
Our aim is to have happy, satisfied patients with healthy, beautiful smiles. We are able to do this by providing ethical quality dental care and putting our patients first. Many of our new patients come to us by personal recommendation, so we know that we have the right philosophy ,and one our patients value.